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Collective intelligence in online communication

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Have you ever wondered what factors may shape the interactions we have in online chatrooms? With the advent of the Internet 20+ years ago, the ways in which we communicate have drastically changed, allowing us to easily interact nonverbally or anonymously. Whether it's in a chatroom, email thread, or an online forum, most of us have taken part in some form of group communication on the Internet. Maybe, unbeknownst to us, we became a part of the group's collective intelligence, a form of group intelligence that can surface after collaboration and competition among individuals in the group. But some scientists are wondering, how can we measure the ability of others to communicate in a group, and how can we quantify the effectiveness of a group?

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